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Guarantees

Terms available only to customers in UK and Ireland.

30 DAY REFUND GUARANTEE

At CHEF’S KNIFE STORE we take great pride in the quality of our products and the satisfaction of our customers. We realize that you need reassurance that our quality is as good as we say it is. That is why we unreservedly offer a 30 DAY NO QUIBBLE RETURN GUARANTEE. This means that you can return your order for a FULL REFUND any time within 30 days of delivery if you are for any reason dissatisfied.

Please email enquiries@chefsknifestore.co.uk advising us and we will send you a return label.

10 YEAR GUARANTEE

Any NAIFU knife supplied by us will be replaced free of any charge should there be any defect found in materials or workmanship.

This guarantee excludes normal wear and tear or damage resulting from miss-use such as exposure to excessive heat, inappropriate sharpening or cleaning in dishwashers. This guarantee is only available to the original owner.

This in no way affects your statutory rights.

introducing new...!

Here at Naifu we have designed an elegant new steak and game knife made from fine chef quality knife steel. The handle is particularly comfortable and has excellent weight and balance.

FeedBack

Tuesday, January 3, 2017 - 10:15

I received one of your knives for a birthday present, what a delight. Extremely sharp and an absolute pleasure to use. Am now going to save for the larger knife.

Michael Langton
Tuesday, January 3, 2017 - 10:15

I have just received the knives I purchased and can honestly say they are the best knives I have ever used. Thank you very much for your service!

Zachariah C
Tuesday, January 3, 2017 - 10:15

I recently bought a Tokyo set of knives from you. Just wanted to say what a fantastic set of knives they are and they fully live up to your description of them. Great value as well and I've only cut myself once!!

John McGloin

Tuesday, January 3, 2017 - 10:15

Never got chance to get back to you. Always a bit of a gamble buying online unseen but the knives I bought from you in 2014 are fabulous quality and quite the best knives money can buy. THANK YOU

Paul Redstone

Tuesday, January 3, 2017 - 10:15

I wish we'd bought these years ago. I've always liked the idea of good knives but been unimpressed by the price or the value. I came across reviews of these and bought on the strength of that. They are excellent and very good value for what they deliver.

Fandangoon
Tuesday, January 3, 2017 - 10:00

Great value for money and they feel great to use, good balance and ergonomics. The santoku knife in my set developed a small crack and was replaced without any fuss very quickly. If you are thinking that this might indicate dodgy quality, don't.

R. A. Figgureson
Tuesday, January 3, 2017 - 10:00

Easy to use and very sharp. Threw my old knives away and wondered how I had managed with them for so long! I haven't used all the knives yet, but the ones I have used are supurb and very sharp, it has enticed me to try all sorts of new recipes, so my wife thinks they are also a good idea!

S C Macon
Tuesday, January 3, 2017 - 10:00

Sharper than any kitchenware I have ever used. The layered steel is very visible and looks extremely cool.

Kevin Mcparledon